Hi there,
I think we need an internal trade for each town to permit player to help more easly the citizen.
We need a private chat, you just need to add another button for this when we clic on player name on chat, and maybe an ignor button too.
It will be nice if you permit player to give a gift from your store to another player of their choice, like if i want to buy a pack for a friend as a gift
Maybe put stack of ressource item on spin insteed of only 1 and put better probability to get better stuff? Remove quest item from higher chest and let only plan and item? The price for the chest to be open is very expensive so we dont want to get quest item from them.
Remove the taxe at the auction house from gem item, and let only from gold item.
I hope you will check this post and maybe add some suggestion for your next patch :)
I like your game and i think this suggestion will be make more player happy and come for your game :)